62 lines
3.3 KiB
Markdown
62 lines
3.3 KiB
Markdown
# Answer: Q&A Knowledge Base Platform
|
|
|
|
Answer is a self-hosted, open-source Q&A platform designed to help teams and communities build a shared knowledge base. Users can ask questions, provide answers, and vote on the best solutions, creating an organized and searchable repository of information.
|
|
|
|
## Key Features
|
|
|
|
* **Question & Answer Format**: Familiar Stack Overflow-like interface.
|
|
* **Voting System**: Users can upvote or downvote questions and answers to highlight the best content.
|
|
* **Tagging**: Organize questions with tags for easy filtering and discovery.
|
|
* **Search Functionality**: Powerful search to find existing answers quickly.
|
|
* **User Reputation**: (Often a feature in Q&A platforms) Users can earn reputation for helpful contributions.
|
|
* **Markdown Support**: Write questions and answers using Markdown.
|
|
* **Self-Hosted**: Full control over your data and platform.
|
|
|
|
## Documentation
|
|
|
|
For more detailed information about Answer, visit the [official documentation](https://answer.apache.org/docs/).
|
|
|
|
## Getting Started with Answer
|
|
|
|
### Accessing Answer
|
|
1. **URL**: Access Answer locally via `http://localhost:9080/` (or your configured external URL).
|
|
2. **Account Creation/Login**: You will likely need to create an account or log in to participate (ask questions, answer, vote). The first user might be an admin.
|
|
|
|
### Basic Usage
|
|
|
|
1. **Asking a Question**:
|
|
* Look for a button like "Ask Question."
|
|
* Write a clear and concise title for your question.
|
|
* Provide detailed context and information in the body of the question using Markdown.
|
|
* Add relevant tags to help categorize your question.
|
|
|
|
2. **Answering a Question**:
|
|
* Browse or search for questions you can help with.
|
|
* Write your answer in the provided text area, using Markdown for formatting.
|
|
* Submit your answer.
|
|
|
|
3. **Voting and Commenting**:
|
|
* Upvote helpful questions and answers to increase their visibility.
|
|
* Downvote incorrect or unhelpful content.
|
|
* Leave comments to ask for clarification or provide additional information without writing a full answer.
|
|
|
|
4. **Searching for Information**: Use the search bar to find if your question has already been asked and answered.
|
|
|
|
5. **Managing Content (Admins/Moderators)**:
|
|
* Admins can typically manage users, tags, and content (e.g., edit or delete inappropriate posts).
|
|
|
|
## Use Cases within Changemaker
|
|
|
|
* **Internal Team Support**: Create a knowledge base for your team to ask and answer questions about processes, tools, or projects.
|
|
* **Public FAQs**: Set up a public-facing Q&A site for your campaign or organization where supporters can find answers to common questions.
|
|
* **Community Forum**: Foster a community where users can help each other and share knowledge related to your cause or Changemaker itself.
|
|
* **Documentation Supplement**: Use it alongside your main MkDocs site to handle dynamic questions that arise from users.
|
|
|
|
## Editing the Site
|
|
|
|
Answer is a platform for building a Q&A knowledge base. It is not used for editing this main documentation site (the one you are reading). Site editing is done via **Code Server**.
|
|
|
|
## Further Information
|
|
|
|
* **Answer Official Website & Documentation**: [https://answer.dev/](https://answer.dev/) and [https://answer.dev/docs](https://answer.dev/docs)
|